Introduction
Welcome to XoJili Casino! By accessing and using our platform, you agree to comply with and be bound by our Terms and Conditions. These terms are designed to ensure a safe, secure, and fair gaming environment for all our users. We encourage you to read them carefully and contact our customer support team if you have any questions.
General Terms
Eligibility
- Age Requirement: You must be at least 18 years old or the legal age for online gambling in your jurisdiction, whichever is higher.
- Jurisdiction: You are responsible for ensuring that online gambling is legal in your place of residence. XoJili Casino accepts no liability for any action taken against you.
Account Registration
- Accurate Information: You must provide accurate and complete information during the registration process. Providing false information can lead to account termination.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect any unauthorized use of your account.
Game Play
- Fair Play: All players must play fairly and not use any unlawful methods to gain an unfair advantage.
- Random Number Generator (RNG): All game outcomes are determined by an independent RNG to ensure fairness.
- Prohibited Activities: Using bots, hacking software, or any form of cheating is strictly prohibited and will result in account suspension or termination.
Financial Transactions
Deposits and Withdrawals
- Payment Methods: We support various payment methods, including credit/debit cards, e-wallets, and bank transfers. Make sure that the chosen method is supported in your jurisdiction.
- Minimum Deposits: A minimum deposit amount is required to start playing at XoJili Casino. This amount may vary based on your payment method.
- Withdrawal Limits: Withdrawal limits apply and may vary depending on your account status and the method used. Check our Banking page for detailed information.
- Processing Time: Withdrawal requests will be processed within 24 hours, but the time it takes to reach your account may vary depending on the payment method.
Bonuses and Promotions
- Bonus Eligibility: All bonuses and promotions are subject to specific terms and conditions outlined in the respective promotional material.
- Wagering Requirements: Bonuses may come with wagering requirements that must be met before withdrawing any winnings obtained using bonus funds.
- Promo Expiry: Bonuses and promo codes have expiration dates. Ensure you use them within the specified period to avoid forfeiture.
User Responsibilities
- Self-Exclusion: If you wish to take a break from gambling, you can request self-exclusion through your account settings.
- Responsible Gaming: Always gamble responsibly. Do not bet more than you can afford to lose. Seek help if you feel you are developing a gambling problem.
- Compliance: All users must comply with the laws of their jurisdiction regarding online gambling.
Privacy and Security
- Data Protection: We use state-of-the-art encryption technology to protect your personal and financial information.
- Privacy Policy: Refer to our Privacy Policy page for details on how we collect, use, and store your data.
Dispute Resolution
- Internal Resolution: If you have a dispute, first contact our customer support team. We aim to resolve all issues internally within 48 hours.
- External Mediation: If a resolution cannot be reached internally, you may escalate the dispute to an external mediation service approved by XoJili Casino.
Changes to Terms and Conditions
- Amendments: XoJili Casino reserves the right to amend these Terms and Conditions at any time. Changes will be notified to users via email or through our website.
- Acceptance: Continued use of our platform constitutes acceptance of the revised terms.
Contact Information
If you have any questions about these Terms and Conditions, feel free to contact our customer support team via the button below. Live Chat: Available 24/7
Conclusion
By agreeing to these Terms and Conditions, you are ensuring a safer, more enjoyable gaming experience not only for yourself but for all users on XoJili Casino. We appreciate your cooperation and wish you the best of luck in your gaming adventures at XoJili Casino!
Understanding and adhering to XoJili Casino’s Terms and Conditions is crucial for a secure and fair gaming environment. Ensure you are familiar with these terms to make the most out of your gaming experience and enjoy all that XoJili has to offer.