At XoJili Casino, we understand the importance of your privacy and are committed to protecting your personal and financial information. This Privacy Policy outlines how we collect, use, store, and safeguard your data to ensure the highest level of security and privacy. By using our services, you agree to the terms outlined in this policy.
Information We Collect
Personal Information
When you register for an account or access our services, we collect personal information such as:
- Full Name: To verify your identity.
- Email Address: For account communication and promotional purposes.
- Contact Number: To provide customer support and account security.
- Date of Birth: To verify legal age for gambling.
- Address: To comply with legal and regulatory requirements.
Financial Information
To facilitate transactions, we collect financial information such as:
- Payment Method Details: Credit/Debit card information, e-wallet details, and bank account information.
- Transaction History: Records of deposits, withdrawals, and account activity.
Usage Information
We also collect data related to your interaction with our platform:
- Browser and Device Information: To optimize the user experience.
- IP Address and Location Data: For security and fraud prevention.
- Game Play Data: To improve our services and offer personalized experiences.
How We Use Your Information
Providing and Improving Services
- Account Management: To create and manage your XoJili Casino account.
- Customer Support: To assist with inquiries, troubleshoot issues, and provide support.
- Transaction Processing: To facilitate deposits, withdrawals, and other financial transactions.
- Personalization: To offer customized content and targeted promotions based on your preferences.
Legal and Regulatory Compliance
- Age Verification: To ensure all users meet the legal age requirement for gambling.
- Fraud Prevention: To detect and prevent fraudulent activities.
- Compliance: To adhere to legal and regulatory obligations.
Communication
- Service Updates: To inform you about changes to our services, terms, and policies.
- Promotional Offers: To send you exclusive promotions, bonuses, and events. You can opt-out of these communications at any time.
How We Protect Your Information
Security Measures
We employ the latest security measures to protect your data:
- Encryption: All personal and financial information is encrypted using industry-standard encryption technologies.
- Firewalls: Our servers are protected by advanced firewalls to prevent unauthorized access.
- Access Controls: Strict access controls ensure that only authorized personnel can access your data.
Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. When your data is no longer required, we will securely delete or anonymize it.
Sharing Your Information
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services:
- Payment Processors: To handle transactions securely.
- Marketing Partners: To manage promotional activities and communications.
- IT and Security Providers: To maintain and secure our platform.
All third-party service providers are bound by confidentiality agreements and are required to protect your data in accordance with this Privacy Policy.
Legal Requirements
We may disclose your information if required by law or in response to a valid request from a law enforcement or regulatory authority.
Your Rights
Access and Update
You have the right to access and update your personal information held by XoJili Casino. You can review and edit your information through your account settings or by contacting our customer support team.
Deletion and Restriction
You have the right to request the deletion or restriction of your personal information. Please note that certain legal and regulatory requirements may prevent us from fulfilling such requests.
Opt-Out
You can opt-out of receiving promotional communications at any time by following the unsubscribe instructions included in the email or by contacting our customer support team.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or through our website. Continued use of our services after such changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact our customer support team via the button below. Live Chat: Available 24/7
Conclusion
At XoJili Casino, your privacy is our top priority. We are committed to protecting your personal and financial information and ensuring a secure gaming environment. By understanding and adhering to this Privacy Policy, you can enjoy a safe and enjoyable experience at XoJili Casino. Thank you for trusting us with your data.